Introduction

The role of the store person might differ amongst hospitals depending on the hospital and management requirements. In some private hospitals the role of store person could include porter and delivery duties whereas, in another hospital it might be restricted to inventory control. It is important as a store person to understand the roles of colleagues in other departments that interact with the pharmacy to fully appreciate his / her importance in the chain of service delivery.

This course will enable you to organise and provide an effective and efficient pharmacy store service to all users within the hospital including the delivery of all stock and nonstock goods to all the departments within the hospital.

Course Content

The following modules will be covered:

• The external and internal environments
• Drug Supply Chain Management
• Storeroom management
• Stock management
• Introduction to self-development
• Managing your time
• Working with others
• Creating partnerships with customers
• Ensuring customer satisfaction
• Delighting your customers

Course Design

This is an online course. Participants have 3 months to complete the assessment process from date of registration.

Who Should Enroll

All store persons working in the private hospital environment.

Certification

Your CPD certificate will be generated to your online CPD Manager, upon completion.

Course Fee

R 506.40 This amount is inclusive of all vat and taxes where applicable.

Contact

For more information contact:

ILANA VAN DER MERWE / LODINE DE VILLIERS